Customer support

Customer support

Innovation makes sense

Rapid solutions? Join our "GeekPhoners" Official Community

If you wish to solve your daily problems and doubts quickly and easily, visit our Community and after registering, explain your problem. You will get immediately a reply from other users or from a Geeks’Phone team member who’s always available. Probably somebody else had the same problem or a similar idea, so you might as well use the search feature to find the best answer to your issue.

Not feeling convinced? Write to us

We are a young and small Company, although we are constantly growing. Due to the important amount of e-mails that we have to process we suggest that you look for appropriate solutions in our forum or website in order to solve your problem efficiently. Nevertheless, we will always be pleased to reply personally, proposing the most suitable solutions. Estimated reply time is 24 hours, but we usually do our best to reply within a couple of hours.

You may contact us at: info@geeksphone.com

Guarantee and major issues

In case there is some serious problem with your handset or with any of our services and you wish to benefit from your guarantee rights, just ask for an RMA (Return Merchandise Authorization). In case you’ve purchased your handset through an online shop or at a physical retailer, they will guide you in the process. However, if you bought it at our website or if you don’t obtain any solution from your seller, write to us explaining your problem: sat@geeksphone.com